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Error 30377: You cannot download and install states unless...

Error 30377 occurs if you do not have permission to download and install TurboTax state:

You cannot download and install states unless you are logged in as an Administrator.

To resolve this issue, log on to your computer as an administrator. For steps, see Administrator Rights.

On Windows Vista, the TurboTax program must also run as an administrator to perform certain tasks (e.g., downloading and installing). For steps, see Run TurboTax as an Administrator.

Still can't download and install your state?

If you still can't download and install your state, contact us.

The TurboTax Interactive Agent is available 24/7 to answer your questions. Just click below to start a chat session.

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