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Download Wrong State?

If you downloaded the wrong TurboTax state, don't worry. We'll help you get back on track.

What did you do?

Downloaded the Wrong Free State

If your TurboTax software includes a free state and you downloaded the wrong state, follow these steps:

  1. Uninstall TurboTax.
  2. Install TurboTax. 
  3. In TurboTax for Windows, select the Online menu, then Download State. (In TurboTax for Mac, select the TurboTax menu, then Download State.)
    win-download-state-1
  4. Follow the on-screen instructions to download and install your free state.

Purchased the Wrong State

If you purchased the wrong state, contact us.


 

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