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Note: If you're using Windows 2000/XP/Vista and you've uninstalled McAfee software, you may need to ensure that all of the software has been removed. A McAfee file may still be present that prevents TurboTax from downloading. For steps, see How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe) [Document ID 107083].
Important: While your security software is off, we recommend closing any other program that connects to the Internet (e.g., e-mail). After TurboTax completes downloading, be sure to turn on your security software.
