Your Answer
print

Using TurboTax to Prepare and File Your Individual State Tax Return

TurboTax offers tax preparation software for 44 states plus the District of Columbia.

The remaining 6 states do not collect personal income tax, which means we don't have a TurboTax product for Alaska, Nevada, South Dakota, Texas, Washington, or Wyoming.

Note: It's not possible to prepare a state-only return in TurboTax. Our state program relies on entries made in the federal return, such as filing status, federal adjusted gross income, and dependents. This information then transfers over to the state return.
In other words, you can prepare a federal return in TurboTax without preparing your state return — but not the other way around.
 

How do I get my state program?

TurboTax Desktop (click here for TurboTax Online)

If you're using a desktop version of TurboTax (i.e. software that you install on your computer) you can download your state through TurboTax. Click one of these links for complete instructions:

You can also purchase TurboTax state software directly from our online store. But remember – if you're using the Deluxe, Premier, or Home & Business versions, you're entitled to one free state, so follow the download instructions above to avoid having to pay for it.

We no longer sell a TurboTax State CD – only the download. We will offer a replacement state CD for those who are unable to download their state program, which will become available in mid-March of 2009. For help installing your state program from a CD, refer to our Windows or Mac instructions.

What if you downloaded the wrong state? It happens. Fortunately, we have a solution for that.

One more thing – you can prepare returns for as many states as you need in TurboTax desktop versions. However, you can only e-file 3 state returns for each e-filed federal return. The remainder will have to be filed the old-fashioned way, by printing and mailing them.

TurboTax Online

One of the nice things about TurboTax Online is that you don't have to worry about downloading or installing anything. Click here and we'll show you how to get your state.

You can prepare returns for up to 3 different states in TurboTax Online. If you're one of a handful of taxpayers that need to prepare returns in 4 or more states, you can either:

Tip: You can prepare and even e-file your state return free of charge through many state Department of Revenue websites. Click here for links to all 45 state websites.
 

Common state questions

For questions about state pricing, state forms availability, and deleting your state return, go back to the top of this page and try the links in the Other articles to try section.

Here are some more common state questions and issues:

What if I need more help preparing my state return?

Let's face it. Although the States are United, each state likes to do things its own way – especially when it comes to taxation.

This raises a myriad of questions from our customers, like:

  • How much can I deduct for the Virginia College Savings Plan?
  • Do I have to file an Ohio CCA city tax form?
  • What if I don't receive a 1099-HC?
  • Where do I enter the ad valorem vehicle deductions?
  • Kansas doesn't tax military retirement pay, so why is it showing up as income in TurboTax?

We can't possibly answer thousands of state-related questions in this article, and we're not even going to try. But we'll direct you to three resources that will help you find the answers.

1. TurboTax Live Community

Live Community is an outstanding resource, not only for answers to state-related tax questions, but also for problems with your state return. In fact, Live Community is usually where we first hear about state-related "bugs," from customers like yourself.

In most versions of TurboTax, you'll see Live Community on the right side of your screen. If you don't, or if you are prompted to sign in but would rather not, you can view the questions and answers by visiting https://ttlc.intuit.com/app/full_page. Go to the Preparing Your State Return(s) section and choose your state.

You don't have to sign in to benefit from Live Community. But we do encourage it and hope you'll share your knowledge, questions, tips, and tricks with others in the Community.

2. TurboTax Program Help (Desktop versions)

Don't forget about the TurboTax Program Help built into the desktop program. TurboTax displays context-sensitive help which is tied to the particular screen you're on.

Click the blue Help Center (Windows) or Help (Mac) "question mark" icons in the upper right corner of your TurboTax screen for help with that screen. We also have "learn more" or "more info" hyperlinks on many screens, which link to additional details about what that screen is asking for.

3. Department of Revenue Websites

Every state that collects income tax has its own website. They won't be able to help you with TurboTax problems, but if you are looking for tax information straight from the horse's mouth, so to speak, give your state's department of revenue website a look.

There you'll find FAQs, forms and their instructions, bulletins, and contact information. Many states now allow you to look up the status of your state tax refund check online. Click here for links to all 45 state websites. If you aren't sure where to go once you get to the site, look for the word "individual taxes" or similar to navigate to the right place.


 

Find out what customers are saying on our Live Community.

Ask a question
Help others
Discover your answer

TurboTax Live Community

TurboTax Live Community

Top answers our customers are viewing:

Did this article help you?
Your Feedback
Cancel Submit