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E-file in Safe Mode

Many e-filing transmission errors can be resolved by e-filing your return in safe mode with networking.

Note: You must have a high-speed, wired Internet connection. This mode does not work with wireless or dialup connections.

 

 

Follow these steps:

  1. Click Start, and then Run.
  2. In the Run window, type msconfig and click OK.
  3. In the System Configuration Utility window, click the BOOT.INI tab.
  4. Select /SAFEBOOT and NETWORK, and then click OK.
    msconfig
  5. Restart your computer.
  6. Launch TurboTax, and then e-file your return.

Note: After e-filing your return, repeat the steps above to clear the /SAFEBOOT and NETWORK options. Then restart your computer.

 

 

 
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