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Error: "Correct this [credit card] information..." When E-filing

This message appears during the final error-check before e-filing. Here's the complete message:

Correct this information to pay your TurboTax Electronic Filing Transmission Fee.
Enter the information exactly as it appears on the Master Card or Visa Card statement.

After verifying your credit card information and repeating the error check, the message appears again.

To resolve this issue, try this:

  1. Double-check your credit card information.
  2. Spell out any abbreviations in your address (e.g., use "Avenue" instead of "Ave"; "Drive" instead of "Dr"; etc.)
  3. Run the error check again.


If the message appears again, contact us.


 

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