Your Answer
print

Name Field Highlighted When Submitting E-file Payment

When submitting credit or debit card information to pay e-filing fees or taxes due, TurboTax prompts you to enter your name exactly as it appears on your card. However the First Name field on the payment screen requires a minimum of two characters and does not accept your information if you submit only one character (such as an initial).

To work around this issue, enter two or more characters in the First Name field, even if that's not what appears on your credit or debit card.

 
The TurboTax Interactive Agent is available 24/7 to answer your questions. Just click below to start a chat session.

Find out what customers are saying on our Live Community.

Ask a question
Help others
Discover your answer

TurboTax Live Community

TurboTax Live Community

Top answers our customers are viewing:

Did this article help you?
Your Feedback
Cancel Submit