- Error 0504: "The dependent's social security number and last name ..." When Checking E-filing Status
Error 0504: "The dependent's Social Security number and last name ..." When Checking E-filing Status
This message occurs when checking the status of an e-filed return. Here's the complete message:
The dependent's Social Security number and last name on this return do not match what the IRS has in its records. The Social Security Administration provides this information to the IRS. Make sure the name is spelled correctly and that numbers were entered correctly. Personal information should be entered exactly as it appears on the Social Security card, including middle initial and suffix (if applicable). You may need to confirm the dependent's personal information with the Social Security Administration, including name, birth date and Social Security number.
You need to verify, and if necessary, correct the social security number and name for each of your dependents. Here's how:
- Open your return in TurboTax desktop or log in to TurboTax Online.
- Select the Personal Info tab, and then select Dependents.
- In the Dependents Summary screen, select the first dependent in the list, and then select Edit.
- Verify the social security number and the name.
- Verify that the dependent's Social Security number (SSN) and name match his or her Social Security card.
- Make sure the dependent's name is not misspelled, and the middle initial and suffix have been entered in the correct fields.
- If this information is correct, select the Back button and repeat Steps 3 and 4 for each of your other dependents.
- If this information is incorrect, update it, save your return, and then re-file. You will not be charged again to re-file the same return electronically.
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- If this information is correct for all your dependents, call the Social Security Administration (SSA) at (800) 772-1213 and verify the information that they have on file for each of your children.
- If the SSA has incorrect information, then submit a request to have the information changed. This process generally takes 4 to 6 weeks. If you can't wait to re-file electronically, then you need to print and mail your return.
