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Error 0523: "The secondary taxpayer's date of birth ..." When Checking E-filing Status

Updated: 11/17/2007
Article ID: 120

This message occurs when checking the status of an e-filed return. Here's the complete message:

Error Code 0523: The secondary taxpayer's date of birth does not match the IRS's records. The IRS receives this information from the Social Security Administration.

To resolve this, you need to verify, and if necessary, correct the secondary taxpayer's date of birth. Here's how:

  1. Open your return in TurboTax Desktop or log in to TurboTax Online.
  2. Select the Personal Info tab, and then select About You.
  3. Click Continue to display the Enter Your Personal Information screen.
  4. Verify the spouse's birth date, as well as the name and social security number.
  5. If this information is incorrect, update it, save your return, and then re-file. You will not be charged again to re-file the same return electronically.
  6. If this information is correct, call the Social Security Administration (SSA) at (800) 772-1213 and verify the information that they have on file.
  7. If the SSA has incorrect information, then submit a request to have the information changed. This process generally takes 4 to 6 weeks. If you don't want to wait to re-file electronically, then you need to print and mail your return.
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