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<guides rtn="10" tot="41" cv="1" a="MostPopular" id="0" u="" w="" q="" g="MostPopular" gr="MostPopular" js_q=""><r u="http://turbotax.intuit.com/support/kb/connectivity/internet/6347.html" t="How to Allow a Support Professional to View Your Screen" g="MostPopular" tm="cobrowse, how to allow a support professional to view your screen, professionals, support" s="0.0139" rk="1" pt="228" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="6347"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/firewalls-and-anti-virus/113.html" t="Firewalls and TurboTax" g="MostPopular" tm="firewall, firewalls and turbotax, turn off your firewall, set up your firewall to work with turbotax, configure your firewall software" sm="How to make your firewall work with TurboTax." s="0.0066" rk="2" pt="108" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="113"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/errors/6616.html" t="Error 42002: Could not connect to the update site" g="MostPopular" sm="How to resolve this Internet connection error." s="0.0047" rk="3" pt="77" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="6616"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/internet/667.html" t="Check Your Internet Connection" g="MostPopular" tm="check your internet connection" sm="Having trouble accessing TurboTax features via the Internet? Here we provide help, suggestions, and troubleshooting for Internet connections and settings." s="0.0035" rk="4" pt="57" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="667"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/errors/6622.html" t="Error 407: "Proxy authentication required"" g="MostPopular" sm="How to resolve this HTTP server error." s="0.0032" rk="5" pt="53" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="6622"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/browsers/109.html" t="Allow Cookies and Pop-ups" g="MostPopular" tm="allow cookies and popup windows, set your browser to accept cookies, windows" sm="Allow your Web browser to accept cookies and pop-ups." s="0.003" rk="6" pt="50" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="109"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/firewalls-and-anti-virus/1905.html" t="Ports and Addresses" g="MostPopular" tm="add turbotax ports and addresses, firewall, intuitupdateservice.exe" sm="Ports and addresses used by TurboTax software for Win/Mac." s="0.0028" rk="7" pt="45" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="1905"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/errors/6615.html" t="Error 42001: Name resolution failure" g="MostPopular" sm="How to resolve this Internet connection error." s="0.0025" rk="8" pt="40" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="6615"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/internet/1645.html" t="Check Your Router" g="MostPopular" sm="Your router may prevent your TurboTax software from accessing the Internet." s="0.0013" rk="9" pt="22" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="1645"></a></r><r u="http://turbotax.intuit.com/support/kb/connectivity/firewalls-and-anti-virus/485.html" t="Turn Virus Detection Off/On" g="MostPopular" sm="If you're having trouble installing TurboTax, temporarily turn off your virus detection software." s="0.0011" rk="10" pt="18" at="0" pr="0" ar="0"><a n="DC.rights" v="user"></a><a n="content-id" v="485"></a></r></guides>
Important: While your virus detection software is turned off, we recommend closing any other programs that access the Internet or access files from the Internet, including e-mail.
) in your system tray (bottom-right corner of your screen).
