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Turn Off (or On) Virus Detection

If you're having trouble installing TurboTax, you can temporarily turn off your virus-detection software.

Important: While your virus-detection software is turned off, we recommend closing any other programs that access the Internet or access files from the Internet, including e-mail.
Important: After installing TurboTax, remember to turn on your virus-detection software.
Turn off McAfee, Norton, or other virus-detection software

Follow these steps:

  1. Locate your virus-detection icon (for example, csi.mscicon ) in your system tray (bottom-right corner of your screen).
  2. Right-click the icon, and then select Disable from the menu.

Note: If you need more assistance, refer to your software's Help.

Turn on McAfee, Norton, or other virus-detection software

Follow these steps:

  1. Locate your virus-detection icon (for example, csi.mscicon ) in your system tray (bottom-right corner of your screen).
  2. Right-click the icon, and then select Enable from the menu.
 
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