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Error 67186402: Operation timed out

Error 67186402 can occur when your TurboTax program cannot access the Internet to perform a task (e.g. download a state).

The error might be due to an incorrect Internet Explorer setting or problems with your router or firewall.

Solution

Follow these steps:

  1. Close all windows and programs.
  2. Restore your Internet Explorer default settings:
    • Open Internet Explorer.
    • From the Tools menu, select Internet Options.
    • Select the Advanced Tab, click the Restore Defaults button, and then click OK.
  3. Check your home router (if applicable).
  4. Configure your firewall software to work with TurboTax.

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