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Error 67305972: Internal Server Error

Error 67305972 may occur when you use a TurboTax feature (e.g., One-click Updates) that accesses the Internet:

Error 67305972: Internal Server Error
Internet Client Error 67305972: We're sorry, the server is experiencing an internal error. Try again now, or wait and try later.

The might be caused by your router settings or by a problem with Internet Explorer.

Note: If the error occurred when using One-click Updates, you can update TurboTax manually or order the update CD.

 

To resolve the issue, follow the steps below, and then try to use the TurboTax feature.

Note: If the error occurred when using One-click Updates, you can update TurboTax manually or order the update CD

  1. If you use a home router, be sure it allows full and unrestricted access to the Internet. See Check Your Home Router.
  2. Update your version of Internet Explorer.
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