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Error 30226 (Can't Start or Update TurboTax)

If Internet Explorer is not installed correctly, error 30226 occurs when you launch or update TurboTax. You can browse the Internet, you can't launch or update TurboTax.

Solution

To resolve this issue, follow these steps:

  1. Click Start, then Programs, then TurboTax version 2007, and then TurboTax Update.
    update-turbotax
  2. Follow the on-screen prompts.
  3. Launch TurboTax.
Still Can't Launch TurboTax?

If you still can't launch TurboTax, choose one of the options below.

Option 1: Reinstall Internet Explorer

Reinstall Internet Explorer. See the following articles on the Microsoft Support site:

Option 2: Use Firefox

Use Firefox instead of Internet Explorer. Download Firefox.

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