Your Answer
print

Error 2146881269

This message appears when using One-Click Updates or another online feature in TurboTax:

ASN1 bad tag value met

This error might be due to invalid certificates in the Internet Client folder.

To resolve the problem, follow these steps:

  1. Exit Turbotax.
  2. Using Windows Explorer, navigate to the C:\Program Files\Common Files\Intuit\Internet Client\Certs folder.
  3. Delete all of the certificates in the folder.
  4. Start TurboTax.
The TurboTax Interactive Agent is available 24/7 to answer your questions. Just click below to start a chat session.

Find out what customers are saying on our Live Community.

Ask a question
Help others
Discover your answer

TurboTax Live Community

TurboTax Live Community

Top answers our customers are viewing:

Did this article help you?
Your Feedback
Cancel Submit