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I'm getting a "Preparing Additional Returns" screen for $9.95 when I try to start over

You might be confused – or alarmed – when you come to the screen shown below.

This screen, which reflected the original pricing structure, was removed in an update released on December 16, 2008. TurboTax customers can now e-file up to five federal tax returns, the limit set by the IRS, and prepare and print unlimited returns at no additional cost.

To remove this screen, please download the latest update.

If for some reason you are unable to download or install the update, you can work around this screen by following the steps below.

 

preparing-addl-returns

Workaround

If you are unable to download or install the update, simply click the Start now, Pay When You File button on the screen shown above, then proceed. Rest assured that you will not be charged $9.95 to print or efile your return.


 

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