Paying for TurboTax Online
Updated: 12/17/2010
Article ID: GEN12234
Before you pay
- TurboTax Online is free until you decide to file, e-file or print your return. If you need to prepare a state return and do not file it at the same time as the federal, payment is still required.
- Payment must be made with a credit or debit card with a U.S billing address. VISA, MasterCard, American Express, and Discover are accepted.
- If you're filing electronically and getting a federal tax refund, you can also pay your TurboTax fees by deducting them from your federal refund. Select the Refund Transfer option on the payment screen, and then follow the instructions.
Note: If you select the Refund Transfer option,University National Bank of Saint Paul, MN will receive your federal tax refund, pay the TurboTax Online fees, and deposit the balance of your federal tax refund minus a processing fee of $29.95. This service is offered by University National Bank of Saint Paul, MN and is subject to the terms and conditions of the Refund Processing Agreement.
- The information you provide is used to process your order and register you for TurboTax Online services.
- TurboTax will not sell or share your information with outside companies for their promotional use.
- To protect your information, we use industry-standard Secure Sockets Layer (SSL) encryption technology when transmitting your information over the Internet.
- Your e-mail address is not required. However, if you choose to provide it, we'll use it to keep you up to date with the latest tax law changes, as well as any TurboTax updates you should know about.
- If you exit TurboTax Online from the payment screen, your information will be saved and your credit card will not be charged. You won't be able to print your return or e-file until you pay.
- If there's a problem with your credit card authorization, you'll have the opportunity to use a different credit card or contact your credit card company to correct the problem.
- You can prepare and file up to three (3) state returns with TurboTax Online. To add a second or third state before you pay, select the State Taxes tab, and proceed to the "Choose a State" screen.
After you've paid
- You can't change your credit card information after it's been confirmed and accepted.
- On the "Order Received" screen, make a note of your Order Number in case you ever need to contact us about TurboTax Online.
- Review your information on the "Order Confirmation" screen to make sure it's correct. The personal information that appears on this screen is for information only. Only a portion of your credit card number will display.
