TurboTax Support

Resolved:Missing Edit Boxes when you select "Attach a Statement" under the "Other" option for Choose a Type of Investment

If you are entering ‘Investment Income' for ‘Stocks, Mutual Funds, Bonds, Other’ and you select ‘Attach a statement’ in the ‘Other’ section

Then you select either 'Short-term' or  ‘Both Short-Term and Long Term’

The boxes for ‘Total Cost basis’ and ‘Total Gain’ were not appearing.

Solution:

This issue has been resolved in a TurboTax update that was released on 1/12/2012.

For assistance with updating TurboTax please refer to the How to Update TurboTax support article.

 

Work Around

 

For Desktop Customers:

  • From the above screen:
  • If you select Continue
  • Then select Back
  • The fields will now appear and be enterable.

 

For Online Customers:

  • If you complete the entry
  • Then edit the sale
  • The fields will now appear and be enterable.
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