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- Buying
  - TurboTax System Requirements
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  - Entering Your Service Code in TurboTax Online
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Download & Install
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  - Windows Installer and .NET Errors
    Windows Installer, .NET errors, and other issues that can occur when installing or running TurboTax for Windows software
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    Minimum requirements for TurboTax software for Windows and Mac, plus TurboTax Online
  - Download Your TurboTax Software Purchase
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  - Entering Your Service Code in TurboTax Online
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  - Manual Updates for TurboTax
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  - Error 42002: Could not connect to the update site
    How to resolve this error when attempting to update
  - How to Update TurboTax State
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  - Do I have to Buy a New TurboTax Program Annually?
    The answer may surprise you
- Reinstalling
  - Reinstall TurboTax for Windows
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Getting Started
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    5 reasons why this can happen and what your next steps are
  - Find Your Tax File in Windows
    How to find a tax return file created in TurboTax software for Windows
  - Open Your Tax Return
    How to open your tax return in TurboTax software
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- Signing In
  - Forgot your TurboTax login?
    Ways to retrieve your lost or forgotten TurboTax Online username or password
  - TurboTax Online 2011 is No Longer Available
    TurboTax Online shuts down every October in preparation for next year
  - Why Can't I Find My TurboTax Online Return?
    5 reasons why this can happen and what your next steps are
  - TurboTax Online Return Fails to Open
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  - Error: You Haven't Used TurboTax in the Last 20 Minutes
    How to resolve this error after signing in to TurboTax Online
  - Start Over in TurboTax Online
    Clear your TurboTax Online return so you can start from scratch
- Starting TurboTax
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  - Retrieve a Tax File from a Portable Device
    Getting your tax file from a flash drive or other portable device onto your computer
  - Error 510 or 544
    Resolve errors 510 or 544 when opening your tax return
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    Resolve error 539 when opening or saving your tax return
- Transferring My Info
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  - TurboTax Online Return Fails to Open
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  - TurboTax Online 2011 is No Longer Available
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Preparing My Taxes
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  - Need More Time? E-file an Extension
    5 minutes now gives you another 6 months to file. And it's free!
  - Who is a Dependent?
    If you support relatives or someone who lives with you, they could count as your dependents.
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    TurboTax walks you through filing your return if you receive a 1099-MISC for work as a contractor.
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    We'll show you where to enter information from Forms 1098 and 1099 in TurboTax.
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  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
  - Who is a Dependent?
    If you support relatives or someone who lives with you, they could count as your dependents.
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    Get step-by-step directions on how to file your tax returns.
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- Wages & Income
  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
  - I Received a 1099-MISC, Now What?
    TurboTax walks your through filing your return if you receive a 1099-MISC for work as a contractor or freelancer.
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  - What Are Qualified Education Expenses?
    See which education expenses count toward a tax credit or deduction.
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    TurboTax walks you through filing your return if you receive a 1099-MISC for work as a contractor.
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    We calculate how much self-employment tax you'll need to pay.
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    Learn how the home-office deduction works.
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  - 2012 Tax Law Changes: We've Got You Covered!
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    TurboTax determines if your child qualifies for the child tax credit.
  - What Are Qualified Education Expenses?
    See which education expenses count toward a tax credit or deduction.
  - What Kind of Charitable Donations Can I Deduct?
    Give smartly if you want to take a deduction for charitable donations.
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  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
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  - 2012 Tax Law Changes: We've Got You Covered!
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  - Why is My Tax Refund Different This Year?
    Here are some common reasons why your taxes could have changed.
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Does zero in box 2a on Form 1099-R mean my IRA is not taxable?

Updated: 1/21/2013

Article ID: IAS10048

Be careful! A blank box 2a (taxable distribution) on Form 1099-R for your retirement or IRA payment doesn’t mean it’s not taxable, only that the payer didn’t know. It’s up to you to determine from your records the correct taxable amount to include in your return. Do not enter zero unless you are sure none of the distribution is taxable. If the original Form 1099-R has 0 in box 2a that’s okay and means the distribution is not taxable.

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