TurboTax USA Website
Expand Button |
Looking for TurboTax Canada?
(Previously QuickTax)
For filing
Canada Taxes
Take me to TurboTax Canada
TurboTax Support

Error Code 18953690245 when uninstalling TurboTax

Error Code 18953690245 may appear when uninstalling TurboTax from Windows Vista or Windows 7 while simultaneously running backup software (such as Carbonite Online Backup) or virus-protection software (such as McAfee Internet Security).

This error can also occur if running an older version of AVG Antivirus.

Resolution

If you're running AVG Antivirus, click here. Otherwise:

  1. Make sure you're logged into Windows with administrative rights.
  2. Temporarily turn off any online backup and/or virus-protection programs you have running.
  3. Uninstall TurboTax.
  4. When finished, turn on any applications you turned off in Step 2.
Today's Hot Topics

Get important updates on emerging tax issues and answers to our most common questions.


Most Viewed Answers
Did this article answer your question?
Your Feedback
Cancel Submit
 
Certified by nResult Security Certification of the TurboTax Online application has been performed by C-Level Security Reviewed by TRUSTe, Site Privacy Statement Authorized e-file Provider
Site Map | Affiliates | Feedback | Contact Us | Software License Agreements | Privacy Statement | Security
Security Certification of the TurboTax Online application has been performed by C-Level Security.
© 1997–2012 Intuit Inc. | Trademark Notices | About Intuit | Intuit Careers | Search Intuit Jobs
By accessing and using this page you agree to the Terms and Conditions.