Windows Vista Hangs When Updating (No Error Message)
Article ID: SLN12284
Windows Vista may hang when you update TurboTax. No error message appears. Registering the jscript.dll file usually resolves this issue.
Follow these steps:
- Select Start, then All programs, and then Accessories.
- Right-click Command Prompt, and then select Run as Administrator.
- In the Command Prompt window, type regsvr32 jscript.dll and then press Enter.
- Launch and update TurboTax.