TurboTax Support

Internet Explorer Script Error

Internet Explorer Script Error
An error has occurred in the script on this page
Line: 1
Char: 1
Error: Object expected
Code: 0
URL: file:///C:/Program%20Files/TurboTax[version yyyy]/32bit/local/ipps/updateMgr.htm
Do you want to continue running scripts on this page? (Yes) (No)

Solutions

Follow these solutions, in the order listed, until the error goes away.

Internet Explorer 7 & 8

  1. Open Internet Explorer.
  2. On the menu bar, click Tools, and then click Internet Options.
  3. On the Internet Options window, click the Programs tab.
  4. If Internet Explorer is not the default browser, select Make Default.
  5. Click OK, and then close all Internet Explorer windows.

Internet Explorer 6

  1. Open Internet Explorer.
  2. On the menu bar, click Tools, and then click Internet Options.
  3. On the Internet Options window, click the Programs tab.
  4. Select Internet Explorer should check to see whether it is the default browser checkbox.
  5. Click OK, and then close all Internet Explorer windows.
  6. Open Internet Explorer, and if prompted whether Internet Explorer should be the default browser, click Yes.

Solution 2

Follow these steps:

  1. On the Windows taskbar, click Start, and then click Run
  2. In the Open field, type Regsvr32 urlmon.dll, and then click OK
  3. When the "DllRegisterServer in urlmon.dll succeeded" message appears, click OK.

Solution 3

Follow these steps:

  1. Open Internet Explorer.
  2. On the menu bar, click Tools, and then click Internet Options.
  3. On the Internet Options window, click the Advanced tab.
  4. Under Browsing:
    • Select Disable Script Debugging (Internet Explorer)
    • Select Disable Script Debugging (Other)
    • Clear Display a notification about every script error
  5. Click OK to close the window.
  6. Restart your computer.

Solution 4

Reinstall Internet Explorer or use another browser:

 

Solution 5 (Windows XP or 2000 only)

Download and install the updated script for your Windows system:

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