Error 67108891: "The download was not successful. The file may be incomplete..."
Error 67018891 occurs when you check for updates in TurboTax:
The download was not successful. The file may be incomplete, the server experienced an error or your Internet connection disconnected. Try again now, or wait and try downloading later.
Follow these steps:
- Allow cookies and pop-ups.
- Temporarily disable firewall and virus-protection software.
- Delete temporary Internet files on your computer. (See your Web browser's Help.)
- After updating, remember to turn your firewall and virus-protection software back on.
If you still can't update TurboTax program, you can manually update TurboTax.