Error 42015: Could not connect to the update site
Article ID: SLN12440
Error 42015 occurs when attempting to update TurboTax for Windows software. The full error message reads:
Could not connect to the update site
(Error 42015: The proxy name could not be resolved: 'http')
This error can occur if:
- The specified proxy server is invalid; or
- The TurboTax Updater is unable to connect to the Internet using the specified proxy server.