Error 1312: Can't create folder
Article ID: SLN12341
Error 1312 occurs when installing TurboTax:
The Windows Installer can’t create the folder [name] because a folder with this name already exists.
(In this message, [name] is replaced by the name of the folder in question.)
- Exit the installation.
- (Optional) Create a new folder.
- Install again, except this time select a different folder (or the folder that you created).