TurboTax Support

Am I using TurboTax Online or the CD/Download version?

It's easy to tell if you're using TurboTax Online or the TurboTax CD/Download software. Click a link to see what our most popular version, TurboTax Deluxe, looks like in both environments.

Other ways to tell include:

  • If you go to a website to sign in to your return, you're using TurboTax Online.
  • If you're using Federal Free Edition or Freedom Edition, you're using TurboTax Online.
  • If TurboTax periodically notifies you it's downloading (or downloaded) an update, you're using the TurboTax CD/Download software.
  • If you're preparing a corporate, partnership, or estates & trusts return, you're using the TurboTax CD/Download software.

TurboTax Deluxe in the Online version

In TurboTax Online, you'll see Home on the left side of every screen, along with other navigational topics including Personal Info, Federal Taxes, State Taxes, and so on.

(Navigational topics in the Home & Business version vary slightly; instead of Federal Taxes, you'll have Business and Personal.)

TurboTax Deluxe in the CD/Download software

In the TurboTax CD/Download software, the navigational topics are arranged along the top of every screen, and there is no Home tab.

(Navigational topics in the Home & Business version vary slightly; instead of the Federal Taxes tab, you'll have Business and Personal tabs.)

TurboTax Deluxe (Windows)
TurboTax for Windows tabs

TurboTax Deluxe (Macintosh)
TurboTax for Macintosh tabs

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