Junk or garbled characters when printing from PDF file

Some customers have reported garbled or "junk" characters when printing a PDF copy of their return created in Adobe Reader. Here are some workarounds:

1. Download and install an earlier version of Adobe Reader. (The printing issue is reported by some customers using Adobe Reader X.)
2. Switch your browser to Firefox. (The printing issue is reported by some customers using Internet Explorer.)
3. Keep the PDF-viewing window open until your return has finished printing.
   1. You may not be able do anything else in TurboTax Online for several minutes while your whole return prints.
4. While viewing your PDF, click the print button or select File > Print.
   1. When the Windows Print dialog appears, click the Advanced button.
   2. Now click the Print as image checkbox, click OK then click OK again to print normally.
   3. If you choose this option, printing may take a bit longer.