Why was I rejected for the TurboTax Card?

When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you.*

After you have been identified, you may have been declined due to one or more of the following reasons:

• You do not have a valid Social Security number.
• You are not at least 14 years of age.
• You live in Vermont and cannot obtain the card due to state regulations.
• You have a residence address outside of the United States.

*Note: When you request a, TurboTax Card, we must follow the USA PATRIOT Act†, a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. Not everyone is approved for a TurboTax Card.

†Obtaining your card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to reasonably identify you. We may also ask to see your driver’s license or other identifying documents at any time.