More Information About the NetSpend Premier® Visa® Prepaid Card
The NetSpend Premier® Card is a fast and convenient way to get your refund if you filed your taxes using TurboTax Online. It is a prepaid Visa card that can be used everywhere Visa cards are accepted – including online, by phone, and in stores.
Whether you expect a refund or not, this card provides access to many benefits, including direct deposit of paychecks so you can avoid expensive check cashing fees.
When you elect to receive your Federal refund on a NetSpend Prepaid Visa card, TurboTax works with NetSpend to ensure that the proper account information is sent to the IRS (and/or the State) to ensure your refund will be applied to it. When the IRS approves your refund, the money is then able to be transmitted to your card.
The NetSpend Premier Card has a number of great features. With it you can do the following:
- Refund deposited fast!
- You can choose to put all or some of your refund on the card.
- Balance text alerts, including when your tax refund is deposited. Message and data rates may apply.
- Free online tracking of your balance history and spending.
- Your money is protected if your card is lost or stolen.*
- Safer than cash.
* Certain limitations and a lost card replacement fee may apply. See the Cardholder Agreement.
- Enables direct deposit of paychecks and other recurring payments, so you can avoid expensive check-cashing fees
- No overdraft fees
How to Sign Up
When you are asked how you want your refund or how you will pay your balance due, simply select the NetSpend Premier Card and review the card's terms and fees that may apply.
- Sign up for the card. Your previously entered information will automatically appear on the order form.
- Expect your personalized card within 7-10 days after ordering it.
Note: If you changed your mind about having a refund deposited to it, the card will still be sent to you: you will not be obligated to activate or use it.
- After you receive your card, activate it online or over the phone by following the instructions on the card sticker.
- Once the IRS accepts your return, your refund should be deposited within 21 days.
Questions or Problems
For questions or issues with your NetSpend Premier VISA Card, including approval, activation, and fees, please call the toll-free NetSpend Customer Service Line 1-855-646-8848.