Let's face it. Although the States are United, each state likes to do things its own way – especially when it comes to taxation.
This raises a myriad of questions from our customers, like:
- How much can I deduct for the Virginia College Savings Plan?
- Do I have to file an Ohio CCA city tax form?
- What if I don't receive a 1099-HC?
- Where do I enter the ad valorem vehicle deductions?
- Kansas doesn't tax military retirement pay, so why is it showing up as income in TurboTax?
We can't possibly answer thousands of state-related questions in this article, and we're not even going to try. But we'll direct you to three resources that will help you find the answers.
1. TurboTax Live Community
Live Community is an outstanding resource, not only for answers to state-related tax questions, but also for problems with your state return. In fact, Live Community is usually where we first hear about state-related "bugs," from customers like yourself.
In most versions of TurboTax, you'll see Live Community on the right side of your screen. If you don't, or if you are prompted to sign in but would rather not, you can view the questions and answers by visiting https://ttlc.intuit.com/app/full_page. Go to the Preparing Your State Return(s) section and choose your state.
You don't have to sign in to benefit from Live Community. But we do encourage it and hope you'll share your knowledge, questions, tips, and tricks with others in the Community.
2. TurboTax Program Help (software versions)
Don't forget about the TurboTax Program Help built into the program. TurboTax displays context-sensitive help which is tied to the particular screen you're on.
Click the blue Help Center (Windows) or Help (Mac) "question mark" icons in the upper right corner of your TurboTax screen for help with that screen. We also have "learn more" or "more info" hyperlinks on many screens, which link to additional details about what that screen is asking for.
3. Department of Revenue Websites
Every state that collects income tax has its own website. They won't be able to help you with TurboTax problems, but if you are looking for tax information straight from the source, give your state's department of revenue website a look.
There you'll find FAQs, forms and their instructions, bulletins, and contact information. Many states now allow you to look up the status of your state tax refund check online. Click here for links to all 45 state websites. If you aren't sure where to go once you get to the site, look for the word "individual taxes" or similar to navigate to the right place.