State Return Prints with "Do Not File" After Using Refund Processing Services
Article ID: GEN12811
A few customers have reported that their state return prints with "Do Not File."
This issue will occur when all of the following are true:
- You paid for TurboTax using Refund Processing Services. - and -
- You e-filed your federal return but it was not yet accepted. - and -
- You printed and wish to mail your state return.
Once your federal return is accepted you will be able to print your state return without any watermarks.