TurboTax Support

State Return Prints with "Do Not File" After Using Refund Processing Services

A few customers have reported that their state return prints with "Do Not File."

This issue will occur when all of the following are true:

  1. You paid for TurboTax using Refund Processing Services. - and -
  2. You e-filed your federal return but it was not yet accepted. - and -
  3. You printed and wish to mail your state return.

 Once your federal return is accepted you will be able to print your state return without any watermarks. 

 

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