Let's face it. Although the States are United, each state likes to do things its own way – especially when it comes to taxation.
This raises a myriad of questions from our customers, like:
- How much can I deduct for the Virginia College Savings Plan?
- Do I have to file an Ohio CCA city tax form?
- What if I get income from renting a home in another state?
- Which state is my main or tax home?
- Kansas doesn't tax military retirement pay, so why is it showing up as income in TurboTax?
We can't possibly answer thousands of state-related questions in this article, and we're not even going to try. But we'll direct you to four great resources available within TurboTax or from your browser that will help you find answers to your questions.
Note: Different information is often available in each of the Learn More and Explain This links within TurboTax, the Support article search results, and in TurboTax Community. Check in all three places for answers to your questions.
- Learn More within TurboTax program Help
Don't forget about the TurboTax Program Help built into the program. TurboTax displays context-sensitive help which is tied to the particular screen you're on.
- Click on the Learn More or Explain This hyperlinks on many screens. These show additional details about the topics on that line or screen
- Search TurboTax Support for your answers
- In the Online TurboTax software, click the blue Get Expert Help button in the right column.
Then enter your question in the box titled Search TurboTax Support and click the blue Search button, or, - In the CD/Desktop TurboTax software, click the Help Center (Windows) or Help (Mac) question mark icon in the blue circle in the upper right corner of your TurboTax screen for help with that screen.
- Then enter your question in the box titled Search TurboTax Support and click the blue Search button. A list of suggested articles appears.
- The list of answers include results from both TurboTax Support articles and TurboTax Community.
- Click to select a title closest to your question. Either the article or TurboTax Community post is shown.
- Many Support articles have internal links offering additional opportunities for answers.
- Return to the search answers to check for other possible articles.
- TurboTax Community posts
TurboTax Community is an outstanding resource, not only for answers to state-related tax questions, but also for problems with your state return. In fact, TurboTax Community is usually where we first hear about state-related bugs, from customers like yourself.
In most TurboTax versions, look for TurboTax Community on the right side of your screen. If you don't see it, or if it wants a sign in but you'd would rather not, you can view the questions and answers by
You don't have to sign in to benefit from TurboTax Community. But we do encourage it and hope you'll share your knowledge, questions, tips, and tricks with others in the Community.
- Department of Revenue Websites
Every state that collects income tax has its own website. They won't be able to help you with TurboTax problems, but if you are looking for tax information straight from the source, give your state's department of revenue website a look. There you'll find FAQs, forms and their instructions, bulletins, and contact information. Many states now allow you to look up the status of your state tax refund check online.
Click here for links to all 45 state websites. If you aren't sure where to go once you get to the state web site, look for the word "individual taxes" or similar to navigate to the right place.