TurboTax Support

Error: "You cannot use this version of the application TurboTax Deluxe 2012 with this version of Mac OS X" on Mac OS 10.6.8

You receive the error, "You cannot use this version of the application TurboTax Deluxe 2012 with this version of Mac OS X," when attempting to launch TurboTax 2012 on a Mac running OS X 10.6.

Explanation

For the 2012 version of TurboTax, we no longer support Macs using PowerPC processors. As Apple has only used Intel-based processors since 2006, the decision was made to devote the resources previously used for PowerPC development to other aspects of the TurboTax product line, such as stability and user experience.

For more information on what hardware TurboTax 2012 supports, check out our handy System Requirements article.

To help you avoid having to deal with compatability issues like these in the future, we are building a new, more powerful TurboTax Online, which goes live in early December

Note: If you are getting a "You can't open the application 'TurboTax 2012' because it is not supported on this type of Mac" error, this is due to a different issue. Please see this article for help.

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