Entering Your Pre-Paid Code in TurboTax Online

A pre-paid code is a unique 13-digit number that gives the recipient a full or partial discount on the TurboTax Online fee.

Pre-paid codes are not online coupons; they are issued by TurboTax support agents for specific, pre-determined reasons.

Once redeemed, pre-paid codes cannot reused, and only one pre-paid code can be entered on a given return.

Pre-paid codes are good for one tax season and generally expire on the final IRS filing deadline (usually October 15) unless an earlier date is specified.

1. Sign in to TurboTax Online to open your return.
2. Click the Print & File tab, and then click Continue.
3. Proceed through this section until you get to the Let's Review What You're Getting With TurboTax screen, pictured below.

   

4. In the lower-left corner of that screen, just above the Back button, click the Enter it here link.
5. On the next screen, titled Enter Your Pre-paid Code, enter your code.
6. Click Continue and then proceed with filing your return.

If your code is not accepted, double-check to make sure you're entering the correct 13-digit number.

If you lost your code, or you get a message that it's already been redeemed, contact the issuer of the code for a possible replacement.