Printing problems can be caused by just about anything. Below are some things you can try, starting with the simplest.
Using TurboTax for Mac?
Connected Printing can often resolve Mac-related printing problems and program crashes when saving to a PDF file. Choose Enable Connected Printing from the TurboTax menu, and then try printing or saving.
Check Your Printer First
It may sound obvious, but first verify that your printer is plugged in, turned on, connected to the computer, and loaded with paper. Most printers will indicate they're ready to print with a green light or other small display.
- Try connecting a printer directly to the computer if you're unable to print via your network.
- Try printing from another program or file type, such as a text file, to see if the printer is working properly.
- Remove external devices that may interfere with your printer, such as CD drives, scanners, and switchboxes.
- Make sure the printer you're using is your default printer.
- Make sure your printer's drivers and Windows drivers are up-to-date.
- You might also try this method to change your Windows print driver.
- Turn off computer and printer for at least 15 seconds, then turn them back on.
Problems Printing Your PDF File
Almost all PDF printing issues can be resolved by updating Adobe Reader to the latest version.
Select Check for updates in the Adobe Reader Help menu or click here to download the latest Adobe Reader.
See also Printing Your TurboTax PDF File.
