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  - How do I update the info in "My Account", such as my e-mail or billing address?
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- Buying
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  - Entering Your Service Code in TurboTax Online
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Download & Install
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  - Windows Installer and .NET Errors
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- Downloading
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    How to resolve this error when attempting to update
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Getting Started
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    Ways to retrieve your lost or forgotten TurboTax Online username or password
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    5 reasons why this can happen and what your next steps are
  - Find Your Tax File in Windows
    How to find a tax return file created in TurboTax software for Windows
  - Open Your Tax Return
    How to open your tax return in TurboTax software
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- Signing In
  - Forgot your TurboTax login?
    Ways to retrieve your lost or forgotten TurboTax Online username or password
  - TurboTax Online 2011 is No Longer Available
    TurboTax Online shuts down every October in preparation for next year
  - Why Can't I Find My TurboTax Online Return?
    5 reasons why this can happen and what your next steps are
  - TurboTax Online Return Fails to Open
    Troubleshooting tips for timeouts when opening your TurboTax Online return
  - Error: You Haven't Used TurboTax in the Last 20 Minutes
    How to resolve this error after signing in to TurboTax Online
  - Start Over in TurboTax Online
    Clear your TurboTax Online return so you can start from scratch
- Starting TurboTax
  - Open Your Tax Return
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  - Error 510 or 544
    Resolve errors 510 or 544 when opening your tax return
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  - TurboTax Online Return Fails to Open
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  - TurboTax Online 2011 is No Longer Available
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Preparing My Taxes
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  - Need More Time? E-file an Extension
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    If you support relatives or someone who lives with you, they could count as your dependents.
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    TurboTax walks you through filing your return if you receive a 1099-MISC for work as a contractor.
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- Personal Info
  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
  - Who is a Dependent?
    If you support relatives or someone who lives with you, they could count as your dependents.
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- Wages & Income
  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
  - I Received a 1099-MISC, Now What?
    TurboTax walks your through filing your return if you receive a 1099-MISC for work as a contractor or freelancer.
  - Importing From Your Employer or Broker
    Save time and energy by importing your W-2, 1099, and 1098 information.
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    To accurately report gains or losses on your investments, you'll need the cost basis.
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    See which education expenses count toward a tax credit or deduction.
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    Understand how to report your rental income and related expenses.
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  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
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    Find out about this credit applies to you.
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    TurboTax determines if your child qualifies for the child tax credit.
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    See which education expenses count toward a tax credit or deduction.
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  - 2012 Tax Law Changes: We've Got You Covered!
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- Federal Review
  - 2012 Tax Law Changes: We've Got You Covered!
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  - Why is My Tax Refund Different This Year?
    Here are some common reasons why your taxes could have changed.
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    We explain why it's hard for some filers to avoid this tax.
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    Learn what to do if you need to file more than three state returns.
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    See tips on where to enter your important tax information.
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Printing & Filing
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    Rejection code 0502 occurs when your employer's name or ID number doesn't match IRS records
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    Rejection code 0522 occurs when the first taxpayer's birthdate doesn't match IRS records
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    Find out where to send Form 4868
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  - Using Refund Transfer to Pay TurboTax Fees
    Pay for your TurboTax fees by deducting them from your federal tax refund
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- Paying My Taxes
  - Options for Paying Your Federal Income Tax
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  - Calculate Federal Estimated Taxes
    Find out if you need to make estimated tax payments, and when those payments are due
- Refund Card
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    Find out when to expect your long-awaited tax refund
  - Why is My Refund Different This Year?
    Why your refund may be more or less than what you anticipated
  - Why did my federal refund decrease after filing?
    Why your refund is less than what you were expecting
After Filing
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  - When Will I Get My Tax Refund?
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    How to resolve the rejection error "Form 8862 is missing"
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- Tax Refund
  - When Will I Get My Tax Refund?
    Find out when to expect your long-awaited tax refund
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    Why your refund may be more or less than what you anticipated
  - Why is My Refund Less Than Expected?
    Why did my federal refund decrease after filing?
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    If you get a larger refund or smaller tax due from another tax preparation method, we'll give you your money back
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    Rejection code 0679 occurs when your PIN or AGI doesn't match IRS records
  - IRS Rejection 0502
    Rejection code 0502 occurs when your employer's name or ID number doesn't match IRS records
  - IRS Rejection 0522
    Rejection code 0522 occurs when the first taxpayer's birthdate doesn't match IRS records
  - IRS Rejection 0507
    Rejection code 0507 occurs when a dependent has already been claimed
  - IRS Rejection 0501
    Rejection code 0501 occurs when the Social Security number for a child being claimed for the EIC doesn't match IRS records
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Resolved:Oregon Refund Amount is not Displaying on Tax Summary Screen

Updated: 2/24/2013

Article ID: SLN65764

The Oregon tax summary screen In TurboTax is displaying a Tax Due $0 Balance instead of the refund amount that is due. This is a display error only. The refund amount is reflected in the State Refund Monitor at the top of the screen.

THIS ISSUE HAS BEEN RESOLVED

Resolution

A product update was released on 2/22/2012 that resolved the issue. Please visit the How to Update TurboTax State to learn more about updating in TurboTax.

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