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  - What is TurboTax Advantage (Automatic Renewal) and How Do I Enroll?
    Learn all about TurboTax Advantage (formerly known as Automatic Renewal).
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  - How to Update Your TurboTax Advantage Account & Credit Card Info
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  - Cancelling or refunding TurboTax Advantage enrollment
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- My Account
  - How do I update the info in "My Account", such as my e-mail or billing address?
    To update your account info, click My Account in the upper right corner of any page on turbotax.com.
  - How to Update Your TurboTax Advantage (Automatic Renewal) Account & Credit Card Info
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- Buying
  - TurboTax System Requirements
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  - Entering Your Service Code in TurboTax Online
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Download & Install
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  - Windows Installer and .NET Errors
    Windows Installer, .NET errors, and other issues that can occur when installing or running TurboTax for Windows software
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  - Download Your TurboTax Software Purchase
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- Downloading
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  - Entering Your Service Code in TurboTax Online
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- Updating TurboTax
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  - Manual Updates for TurboTax
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  - Error 42002: Could not connect to the update site
    How to resolve this error when attempting to update
  - How to Update TurboTax State
    Different ways to download the latest state software tax forms, bug fixes, and enhancements
  - Do I have to Buy a New TurboTax Program Annually?
    The answer may surprise you
- Reinstalling
  - Reinstall TurboTax for Windows
    How to reinstall your TurboTax software on a Windows computer
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    How to uninstall (or remove) your TurboTax software from a Windows computer
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Getting Started
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  - Need More Time? E-file an Extension
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    Ways to retrieve your lost or forgotten TurboTax Online username or password
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    5 reasons why this can happen and what your next steps are
  - Find Your Tax File in Windows
    How to find a tax return file created in TurboTax software for Windows
  - Open Your Tax Return
    How to open your tax return in TurboTax software
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- Signing In
  - Forgot your TurboTax login?
    Ways to retrieve your lost or forgotten TurboTax Online username or password
  - TurboTax Online 2011 is No Longer Available
    TurboTax Online shuts down every October in preparation for next year
  - Why Can't I Find My TurboTax Online Return?
    5 reasons why this can happen and what your next steps are
  - TurboTax Online Return Fails to Open
    Troubleshooting tips for timeouts when opening your TurboTax Online return
  - Error: You Haven't Used TurboTax in the Last 20 Minutes
    How to resolve this error after signing in to TurboTax Online
  - Start Over in TurboTax Online
    Clear your TurboTax Online return so you can start from scratch
- Starting TurboTax
  - Open Your Tax Return
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  - Retrieve a Tax File from a Portable Device
    Getting your tax file from a flash drive or other portable device onto your computer
  - Error 510 or 544
    Resolve errors 510 or 544 when opening your tax return
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- Transferring My Info
  - Transfer Last Year's Tax File
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  - TurboTax Online Return Fails to Open
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  - TurboTax Online 2011 is No Longer Available
    TurboTax Online shuts down every October in preparation for next year
Preparing My Taxes
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  - Need More Time? E-file an Extension
    5 minutes now gives you another 6 months to file. And it's free!
  - Who is a Dependent?
    If you support relatives or someone who lives with you, they could count as your dependents.
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    TurboTax walks you through filing your return if you receive a 1099-MISC for work as a contractor.
  - Where to Enter Form 1098 and 1099 Data
    We'll show you where to enter information from Forms 1098 and 1099 in TurboTax.
  - What Are Qualified Education Expenses?
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    Save time and energy by importing your W-2, 1099, and 1098 information.
- Personal Info
  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
  - Who is a Dependent?
    If you support relatives or someone who lives with you, they could count as your dependents.
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    View answers to frequently asked questions about claiming dependents.
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    Get step-by-step directions on how to file your tax returns.
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    See how certain community-property states affect your tax preparation.
- Wages & Income
  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
  - I Received a 1099-MISC, Now What?
    TurboTax walks your through filing your return if you receive a 1099-MISC for work as a contractor or freelancer.
  - Importing From Your Employer or Broker
    Save time and energy by importing your W-2, 1099, and 1098 information.
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    If you received one or more Schedule K-1s, we'll help you enter them.
  - Finding Your Investment Cost Basis
    To accurately report gains or losses on your investments, you'll need the cost basis.
  - What Are Qualified Education Expenses?
    See which education expenses count toward a tax credit or deduction.
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    Understand how to report your rental income and related expenses.
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  - I Received a 1099-MISC, Now What?
    TurboTax walks you through filing your return if you receive a 1099-MISC for work as a contractor.
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    We calculate how much self-employment tax you'll need to pay.
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    Learn how the home-office deduction works.
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  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
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    Find out about this credit applies to you.
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    TurboTax determines if your child qualifies for the child tax credit.
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    See which education expenses count toward a tax credit or deduction.
  - What Kind of Charitable Donations Can I Deduct?
    Give smartly if you want to take a deduction for charitable donations.
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    Understand the ins and outs of claiming deductions for medical expenses.
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  - 2012 Tax Law Changes: We've Got You Covered!
    Don't worry about the 2012 tax law changes- we've got you covered! Despite what you may have heard, you are probably not affected by the 2012 American Taxpayer Relief Act.
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- Federal Review
  - 2012 Tax Law Changes: We've Got You Covered!
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  - Why is My Tax Refund Different This Year?
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Printing & Filing
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Resolved:Cost Basis Not Calculating Correctly After Entering A Stock Split

Updated: 3/01/2012

Article ID: SLN58265

There was an issue in which some customers are getting an incorrect cost basis after entering a stock split.

This was due to selecting that the stock split after previously entering a cost basis provided on the 1099-B.

Information for a stock split should only be entered when no cost basis is provided on the 1099-B.

Solution:

If you entered a stock sale from a 1099-B with a Cost Basis, Do Not enter information for a Stock Split and(or) Reinvested Dividends,

These factors have already been accounted for in the cost basis of your 1099-B.

The interview has been improved on how to enter this information in a TurboTax update that was released on 3/01/2012.

For assistance with updating TurboTax please refer to the How to Update TurboTax support article.

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