Error 1327 when installing or updating

Error 1327 when updating can indicate that the drive TurboTax was initially installed on was removed or assigned a different drive letter.

To temporarily work around this issue, you can download a manual update. However, the problem will continue whenever you attempt to update in TurboTax. To resolve it:

1. Log into Windows as an administrator.
2. Close all open programs.
3. Open Control Panel; double-click Administrative Tools and then Computer Management.
4. In the "Computer Management" window, double-click Storage and then Disk Management.
5. Right-click the drive TurboTax is installed on and choose Change Drive Letter and Paths.
6. Click the Change button and change the drive letter to match the letter identified in your update error message. Click OK and confirm the change.

Error 1327 when installing the program may be related to corrupted "My Pictures" registry keys, which can be caused by pointing the My Pictures folder to an external or nonexistent drive. Although not a TurboTax issue, it needs to be corrected to install TurboTax.

To resolve, follow the steps in Microsoft article ID 327763, which involves modifying the registry.

Important: Because of the serious problems that may arise if the registry is modified incorrectly, TurboTax cannot provide support for registry edits. We also highly recommend that you make a backup of your registry before any changes are made. If you need further assistance with registry edits, check with your system or network administrator (if you have one), the vendor from whom you purchased your hardware, the manufacturer's Web site, or a computer consultant.