TurboTax Support

c:\windows\system32\regsvr32.exe Cannot be Found Error is Displayed During Installation

When trying to install TurboTax for Windows, you encounter the following error:

c:\windows\system32\regsvr32.exe could not be found.

Solution

To resolve this issue, install the Microsoft .NET Framework 3.5 and the associated Service Pack.

  1. Click here to download the Microsoft .NET Framework 3.5. We recommend saving it to your Desktop. 
  2. Double-click the downloaded file to install the .NET Framework.
  3. Click here to download the .NET Framework 3.5 Service Pack 1. Again, it's best to save it to your Desktop.
  4. Double-click the download to install the Service Pack.
  5. When finished, restart your computer (if you haven't already done so) and install TurboTax.
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