Troubleshoot Installing TurboTax on a Mac
Article ID: SLN63019
Installing TurboTax on a Macintosh computer is a straightforward process, but problems can arise occasionally.
Use the troubleshooting steps below to fix the most common issues.
- Check your CD for visible damage. If damaged, request a replacement.
- Be sure your computer meets the minimum system requirements.
- Verify you have administrator rights on your computer.
- Turn off file sharing.
- Try installing the CD from a second CD/DVD drive on your computer, if you have one.
Still having problems? Please contact us.