TurboTax Support

Install the TurboTax CD/Download software for Windows

Installing TurboTax is easy. Just remember not to install TurboTax on a removable flash or thumb drive.

  1. Close all browser windows and programs.
  2. Temporarily disable your firewall and antivirus software.
  3. (Download versions) Double-click the TurboTax download icon. Find your download.
    (CD versions) Insert the TurboTax CD into your computer's CD drive. The installation process should start automatically, but if it doesn't:
    1. Click Start, then click All Programs, click Accessories, and finally, click Run.
    2. Click Browse, and then navigate to the TurboTax CD on your CD/DVD/RW drive (usually Drive D).
    3. Double-click the setup.exe file.
    4. Click OK to launch the installer.
  4. Follow the on-screen instructions to finish installing TurboTax.
  5. Re-enable the firewall and virus-detection software you turned off in Step 2.

When you're ready to work on your state tax return, TurboTax will walk you through the TurboTax State installation process.

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