Error Code 2318: "Unable to find Windows Installer file"
Article ID: SLN60906
When attempting to install TurboTax 2011 for Windows, you may receive the following error:
Unable to find Windows Installer file
TurboTax 2011 tax software is unable to locate an installer file in which to process.
Error Code: 2318
- From the Windows Start menu, type run into the search field, and then click Run in the search results.
- Windows XP: From the Start menu, choose Run.
- Type msiexec /unregister in the field, and then click OK. You may or may not see an hourglass; if you do, wait for the hourglass to disappear.
- Repeat the previous step, except this time type msiexec /regserver in the field and wait for the hourglass, if any, to disappear.
- Install TurboTax.