TurboTax Support

Error 1326 when installing TurboTax

If you don't have permissions to a certain folder required by TurboTax, Error 1326 will occur when you try to install TurboTax.

Solution

  1. Using Windows Explorer (not Internet Explorer), locate the following folders.
    • C:\ProgramData\Intuit
    • C:\ProgramData\Intuit\Common
  2. Right-click the folder itself and choose Properties.
  3. Click the Security tab, and then click the Edit button.
    • Click OK if a UAC window appears.
  4. In the Permissions window, in the Group or user names section, select your Windows user name. If your user name is not listed:
    1. Click the Add button.
    2. Type your user name in Enter the object name to select, click Check Names, and then click OK.
  5. In the Permissions for Users section, select the Full Control checkbox in the Allow column.
  6. Click Apply, and then click OK twice to close the Permissions window.
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