Starting Over in TurboTax Online
Updated: 1/25/2012
Article ID: GEN12216
Sometimes, you just need to start over. In TurboTax Online, you can do that by clearing your return.
Clearing your return removes the data from your 2011 return – except your login and, optionally, your transferred 2010 data – and cannot be undone.
- Sign in to TurboTax Online.
- Click the Home tab.
- In the We can help you... section in the lower-left corner, you can either click:
- Clear your 2011 return and start over if you want to start from scratch, or;
- Clear your 2011 return and re-transfer your data if you want to clear everything except what transferred over from your 2010 Online return. More about transferring.
- Click Yes to confirm.
- When you see the message Your return has been cleared, click Continue to start over.

