Unable to chat with a support representative in Google Chrome
Article ID: SLN65995
You may experience problems when attempting to chat with one of our support representatives in Google Chrome.
Other popular browsers such as Internet Explorer and Firefox are not affected.
If you start a chat session and Chrome is blocking the pop-up window
- Click on the icon with the red x on the top right side of your url field.
- Then select Always allow pop-ups from turbotax.intuit.com
- Then click Done.