TurboTax Support

Error 25930: Error loading file

Error 25930 occurs when opening your tax return in TurboTax:

There was an error in loading your file.
Access to file denied. Make sure you have read access to the selected file.

This error occurs if your TurboTax program doesn't have permission to read your tax file.

Solution

Follow these steps:

  1. Right-click your tax file, and then choose Properties.
    file-properties
  2. Click the Security tab.
  3. For the Read permissions, be sure the Allow box is selected and the Deny box is not selected.
    permissions
  4. Click OK.
  5. Open your tax return in TurboTax.
Did This Article Answer Your Question?
Did this article answer your question?
Your Feedback
Cancel Submit
Contact Us