Deciphering Your Credit or Debit Card Statement

Here's some clarification about charges appearing on your credit card, debit card, or bank statement.

If you're wondering whether or not we're charging your credit card too early for your TurboTax Advantage order – rest assured, we're not.

When you order a TurboTax product using a credit or debit card, we must preauthorize the purchase before completing your order. Preauthorization is standard procedure for credit card companies and banks. It simply means that the credit card issuer "reserves" funds in your account for the amount of the purchase.

Your account is not actually charged or debited until your product is shipped or the product file is available for download from the TurboTax site, around mid-November.

When you purchase TurboTax products or services, your credit or debit card statements indicate Intuit Software Supply for authorizations.

Intuit Inc. is the parent company of TurboTax and Intuit Software Supply only applies to authorizations. You'll see the more familiar TurboTax once the charge is settled.

On your credit card statement, you'll see an item description INTUIT *TURBOTAX and a toll free telephone number. This is for your e-filing charges. E-filing fees may be also subject to state sales tax, depending on your state.