Deciphering Your Credit or Debit Card Statement
Here's some clarification about charges appearing on your credit card, debit card, or bank statement.
Charges for TurboTax Advantage
If you're wondering whether or not we're charging your credit card too early for your TurboTax Advantage order – rest assured, we're not.
When you order a TurboTax product using a credit or debit card, we must preauthorize the purchase before completing your order. Preauthorization is standard procedure for credit card companies and banks. It simply means that the credit card issuer "reserves" funds in your account for the amount of the purchase.
Your account is not actually charged or debited until your product is shipped or the product file is available for download from the TurboTax site, around mid-November.
Note: Click to read how to update your TurboTax credit card and other account info for next year's TurboTax order.
Intuit Software Supply
When you purchase TurboTax products or services, your credit or debit card statements indicate Intuit Software Supply for authorizations.
Intuit Inc. is the parent company of TurboTax and Intuit Software Supply only applies to authorizations. You'll see the more familiar TurboTax once the charge is settled.
State Electronic Filing Charges (software only)
On your credit card statement, you'll see an item description INTUIT *TURBOTAX and a toll free telephone number. This is for your state e-filing charges. E-filing fees may be also subject to state sales tax, depending on your state.