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Error or Timeout When Importing or Creating Financial Transactions

When attempting to import or create a large number of financial transactions, such as stock sales, TurboTax stops responding and/or returns an error message.

Possible Cause and Solution

TurboTax has limits to the number of financial transactions that you can import or create. Select the section below that applies to your situation for suggestions on how to work around this limitation.

Note: TurboTax also has a limit of 9 digits in data entry fields, which can also cause this problem if one or more financial transactions, or their total, equals $10,000,000.00 (ten million dollars) or more.

If this situation applies to you, you won't be able to use TurboTax because it's not intended to handle these kinds of numbers. You may want to investigate ProSeries software, which accepts greater values than TurboTax.

 

Importing from Quicken

Transaction limitations generally don't affect Quicken imports because TurboTax counts each account in Quicken as one import item even if that account contains hundreds of transactions.

However, if you have a very large Quicken file, TurboTax may stop responding during the import process.

Importing Financial Transactions into TurboTax Online

If you're trying to import into TurboTax Online, you may see a message similar to this one:

We notice you have more than 500 financial transactions to import. TurboTax Online wasn't designed to handle this many transactions.

A similar message may appear if you manually create hundreds of transactions.

If you have this problem using TurboTax Online, try switching to TurboTax CD/Download software

Importing Financial Transactions into TurboTax CD/Download Software

A maximum of 3,000 financial transactions can be safely imported or created in TurboTax software without affecting program stability. Going beyond this limit may cause instability issues such as calculation errors.

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