TurboTax Support

If Schedule A (Form 1040), Line 20 'Casualty Or Theft Losses Amt' has a non-zero value, then Form 4684 must be attached to Line 20

Some TurboTax users are receiving an e-file rejection reflecting information processed in form F1040-014, Schedule A Line 20, despite the fact that a Schedule A  is not required in their return, the user is not itemizing deductions, and no information relating to a Form 4684 is being filed.

 

Solution

The description of the rejection provided in this situation was incorrect. We have corrected the reject message and should not read as follow:

If Schedule EIC (Form 1040) is present in the return, Form 1040, Line 64a 'EarnedIncomeCreditAmt' must have a non-zero value

Please review line 64 and ensure that there are no overrides on this field. Please visit the Override Calculated Amounts support article to learn more on how to find overrides.

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