Resolve an E-filing Rejection
Rejected. It sounds so ... personal. But don't take it that way.
When you efile your return, we send your tax data securely to the IRS. Sometimes, the data you entered in to TurboTax does not match what the IRS is expecting.
When this happens, the IRS will reject your return so that you can correct the data. In most cases, TurboTax can guide you through this process. Click How to fix and re-file your return, below, to learn how.
How to fix and re-file your return
Although there are hundreds of e-file rejection errors (we'll spare you the complete list), the procedure for fixing them is pretty much the same.
- Open (continue) your return in the TurboTax software or sign back in to TurboTax Online.
- Click File, select Check E-file Status, and then click Fix.
- On the next screen, TurboTax will show you what needs fixing. After making the necessary corrections, click Continue.
- Follow any other on-screen instructions to correct other errors, and then re-transmit your return.
Still getting rejected? Some returns cannot be e-filed, no matter how hard you try. Click here and find out why.
What if my federal return is accepted, but my state is rejected? (or vice-versa)
In either case, click the Continue or Revisit button next to your Federal tax return (not your state return), then follow the onscreen instructions to correct and resubmit your return.
What if the April 15 filing deadline has already passed?
If you're expecting a refund, you have until October 15, 2013 to resubmit your 2012 return electronically. Should you miss that date, you have until April 15, 2016 (October 15, 2016 if you filed an extension) to file a paper return and claim your 2012 refund.
With a tax refund, there's no need to worry about late filing penalties, but the sooner you file, the sooner you'll get your money.
Now, if you owe taxes but you didn't file an extension, you have until April 19, 2013 to resubmit your rejected return and avoid the late filing penalty.
Should you miss the April 19 deadline, or you decide not to e-file, file a conventional paper return as soon as you are able, to minimize or prevent penalties and interest. Don't forget to submit proof that you e-filed your return on time. The late filing penalty is 5% of your owed taxes for every month (or fraction thereof) that your return is late, up to a maximum of 25%.
Important: To avoid a possible failure-to-pay penalty, any additional taxes you owe must be paid by April 15, 2013, regardless of whether or not you filed an extension. The failure-to-pay penalty is 0.5% (1/2 of 1 percent) of your owed taxes for every month (or fraction thereof) that the owed tax amount remains unpaid, up to a maximum of 25%.