E-file rejection errors 0502, FW2-502, FW2G-502, F1099R-502-01, FW2VI-502, or F2439-502
Your e-filed return is rejected with error codes 0502, FW2-502, FW2G-502, F1099R-502-01, FW2VI-502, or F2439-502, along with an explanation similar to one of these:
Employer identification number (Box b) of Form W-2 and/or W-2GU, payer identification number of Form W-2G, payer identification number of Form 1099-G and/or payer identification number of Form 1099-R does not match the IRS's records.
One or more of the following do not match the IRS's records: the Employer Identification Number (EIN) (Box b) on Form W-2, the EIN (Box b) on W-2GU, the payer identification number on Form W-2G, the payer identification number on Form 1099-G, or the payer identification number on Form 1099-R.
- An Employer Identification Number (EIN) or Payer Identification Number was mistyped in TurboTax; or
- The information on the form itself is incorrect; or
- The information on file at the IRS is incorrect; or
- The first four characters of the employer/payer name doesn't match the IRS name for the corresponding EIN or Payer Identification Number. This can occur when using abbreviations.
For example, if you entered SUNY as the name of your employer (State University of New York), your return will be rejected because the first four letters you entered (S-U-N-Y) don't match the first four letters of your employer's unabbreviated name (S-T-A-T).
Do This First
Collect all W-2, W-2G, 1099-G, and 1099-R forms you received, and then follow these steps to make sure your information was entered correctly:
- Open your return in TurboTax.
- Click Federal Taxes (or Personal tab in the Home & Business version).
- Proceed to the Your 2012 Income Summary screen.
- Revisit the appropriate income topic(s) to double-check the employer/payer identification numbers and employer/payer names for each of your W-2, W-2G, 1099-G, and 1099-R forms.
- Make sure the information matches the info on the form(s).
- If the information is wrong, correct it and then re-file your return.
- Otherwise, if you verified that the info you entered is correct, proceed to Next Steps, below.
If the information you entered in TurboTax matches the info on your form(s), your next step is to contact the company that issued your tax form to double-check the information. It's possible that they made an error.
If it turns out that the form has the wrong information, request a corrected form and do not file your return until you receive it.